Privacy Policy

Effective Date: 27/07/23
At Tribal 9, we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect: We may collect the following types of personal information from you when you interact with our website:
a. Personal Information: Name, email address, postal address, phone number, and other contact details.
b. Payment Information: Credit card or other payment details for processing orders and payments.
c. Account Information: Username, password, and account preferences.
d. Communication Information: When you contact us via email or other communication channels, we may keep records of our interactions.
e. Website Usage Data: We may collect non-personally identifiable information such as IP address, browser type, device information, and pages visited on our website. This data helps us improve our website and tailor your browsing experience.

2. How We Use Your Information: We use your personal information for the following purposes:
a. Order Processing: To process and fulfill your orders and send order-related communications.
b. Account Management: To manage your account, respond to your inquiries, and provide customer support.
c. Personalization: To personalize your browsing experience, product recommendations, and marketing messages.
d. Marketing Communication: With your consent, we may send you promotional emails and newsletters about our products, services, and special offers.
e. Legal Obligations: To comply with applicable laws, regulations, and legal processes.
f. Website Analytics: To analyze website traffic and usage patterns, helping us improve our website and services.

1. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your website experience and collect website usage data. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
2. Third-Party Sharing: We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information with third-party service providers who assist us in conducting our business operations (e.g., payment processors, shipping companies). These service providers are obligated to keep your information confidential and secure.
3. Security: We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information.
4. Your Privacy Choices: You can update your account information and communication preferences at any time. If you wish to unsubscribe from marketing emails, you can use the "Unsubscribe" link in the email or contact us directly. Please note that we may still send you non-promotional communications related to your orders or account.
5. Children's Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have it removed.
6. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version of the policy will be posted on this page with the effective date.
7. Contact Us: If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at