Effective Date: 27/07/23
At Tribal 9, we are committed to protecting the privacy and security
of our website visitors and customers. This Privacy Policy outlines
how we collect, use, disclose, and protect your personal information.
By accessing or using our website, you agree to the practices
described in this policy.
1. Information We Collect: We may collect the following types of
personal information from you when you interact with our website:
a. Personal Information: Name, email address, postal address, phone
number, and other contact details.
b. Payment Information: Credit card or other payment details for
processing orders and payments.
c. Account Information: Username, password, and account preferences.
d. Communication Information: When you contact us via email or other
communication channels, we may keep records of our interactions.
e. Website Usage Data: We may collect non-personally identifiable
information such as IP address, browser type, device information, and
pages visited on our website. This data helps us improve our website
and tailor your browsing experience.
2. How We Use Your Information: We use your personal information for
the following purposes:
a. Order Processing: To process and fulfill your orders and send
order-related communications.
b. Account Management: To manage your account, respond to your
inquiries, and provide customer support.
c. Personalization: To personalize your browsing experience, product
recommendations, and marketing messages.
d. Marketing Communication: With your consent, we may send you
promotional emails and newsletters about our products, services, and
special offers.
e. Legal Obligations: To comply with applicable laws, regulations, and
legal processes.
f. Website Analytics: To analyze website traffic and usage patterns,
helping us improve our website and services.
1. Cookies and Tracking Technologies: We use cookies and similar
tracking technologies to enhance your website experience and collect
website usage data. You can manage your cookie preferences through
your browser settings. For more information, please refer to our
Cookie Policy.
2. Third-Party Sharing: We do not sell or share your personal
information with third parties for their marketing purposes. However,
we may share your information with third-party service providers who
assist us in conducting our business operations (e.g., payment
processors, shipping companies). These service providers are obligated
to keep your information confidential and secure.
3. Security: We take reasonable measures to protect your personal
information from unauthorized access, alteration, or disclosure.
However, please note that no method of data transmission over the
internet is 100% secure. We cannot guarantee the absolute security of
your information.
4. Your Privacy Choices: You can update your account information and
communication preferences at any time. If you wish to unsubscribe from
marketing emails, you can use the "Unsubscribe" link in the email or
contact us directly. Please note that we may still send you
non-promotional communications related to your orders or account.
5. Children's Privacy: Our website is not intended for children under
the age of 13. We do not knowingly collect personal information from
individuals under 13 years of age. If you are a parent or guardian and
believe that your child has provided us with personal information,
please contact us to have it removed.
6. Changes to the Privacy Policy: We may update this Privacy Policy
from time to time to reflect changes in our practices or for other
operational, legal, or regulatory reasons. The latest version of the
policy will be posted on this page with the effective date.
7. Contact Us: If you have any questions or concerns about this
Privacy Policy or how we handle your personal information, please
contact us at